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Our communities are rapidly adapting to change and coping with continually shifting priorities. -- On this page you will find

  1. Ways to Stay Connected 
  2. Summary of the challenges and solutions that were gathered during the Q1 Chapter Meeting on March 26.
  3. Direct links to Crowd Sourced Resources, helpful links to leading change, leader and  employee support materials and 
  4. Click here to explore virtual volunteering opportunities.

1.) Stay connected!  ACMP ATLANTA is meeting you where you are!   Events will be posted on acmpatlanta.org and on our LinkedIn Group 

  • Mindful Monday – Start your week off positively - Promoting self-care through mindful meditation. Live moderated session hosted by Victoria Rodgers,  Tier 1 Performance. 
  • Talk Tuesday – Town hall forum style conversation – applying CM, sharing success stories, insights and opportunities
  • Wisdom Wednesday – Sharing targeted information and resources in a variety of ways weblink or live, Helpful tips, tricks, recipe or inspirational posting.
  • Thirsty For change Thursday  – Bring a beverage and let’s mingle! 
  • Free For All Friday -  Group members are encouraged to post helpful tips, topics, and information on our LinkedIN Group page (e.g. Field Trip Fridays)

2.) Challenges and solutions that were gathered during the Q1 Chapter Meeting on March 26.

Challenge

Description

Solutions

Difficulty adjusting to be a remote employee

Teams are typically, in the same office, same room, accustomed to constant interaction

Some essential employees are still in the office

Moved thousands of workers virtual, overnight

Not everyone is comfortable using technology

Multiple people work-from-home in the same space

  • Use Zoom (free accounts available), Skype or Google Hangouts to host virtual happy hour/social hour/tea break where they can see each other.
  •  Proactively schedule ‘breaks’ on Calendars (15-30 minutes)
  • Host daily stand up to connect with each other (10 minutes)
  • Create boundaries for work/life – try to have designated workspace and working hours. Take breaks during the day.
  •  If you need to purchase something to help you to work more effectively, look into what can be a potential tax write off or company reimbursement.
  •  Offer a lunch and learn session to review technology
  • Share your schedules with the people in your household. Create designated quiet time during calls

How to build a virtual culture

Virtual or social events are not in our culture

Information desert – Not getting normal flow of information

  • Remain calm and help others remain calm -- use facts/data
  • Gather feedback from team to understand what may work best given the culture
  • Position the virtual culture is something ‘new’ they can create
  • ·Start with 15 or 30 minutes, have a ‘topical’ break where an update or report out is provided in addition to socialization
  • Daily check in, one-on-one check in, use a once a week touchpoint specifically for social time
  • Require the use of webcams to build up a low work from home culture
  • Advocate for increased frequency and channel of information, even if it feels like over communication
  • Be specific with making communications or requests – provide examples

Project work has stopped

Impacting employee wellbeing

Contractors are being rolled off projects -- some with pay but some may be without pay

  •  Leverage company Employee Assistant Program (EAP Services)
  •  Consider alternative or interim income streams
  • Google “companies hiring right now” to access various lists (e.g. 25 Awesome Companies Hiring Right Now”, FastCompany: These 10 companies hiring now)
  • If your company is hiring post on the ACMP Atlanta LinkedIN page
  • Refresh your resumes and LinkedIN profiles. Join the ACMP Atlanta Mentor Program to get and give feedback on resumes and job search strategies
  •  Leverage sites like Indeed, Upwork, ZipRecruiter to find virtual roles
  • Articulate ways to help your client go virtual and maintain contact with their employees and customers

How to stay connected

What platforms are most common?

Tips for keeping a routine

In our line of work, it's more effective to be face to face and have a personal touch -- some clients prefer this

social distancing is resulting in more downtime

  •  MS Teams, Skype, Slack, Zoom, Google Hangouts/ Google Drive
  • SharePoint, Jabber
  • Keeping daily schedules as "normal" as possible -- don't cancel workshops/training just because they can't be done in person -- use virtual technologies instead
  • Stay engaged with the client, share articles or commentary that may help manage during these unprecedented times.
  • Set up a group text chat and share positive content
  • Ask how people are doing before jumping into the business of the call

How to maintain productivity and avoid feeling isolated

Employees at all levels are not familiar with tools and technology (e.g. using WebEx, Webcams, Accessing Sharepoint

  • Create awareness around the tools and technologies that are available.
  • Avoid assuming everyone is proficient or familiar with online/virtual tools.
  •   Provide job aids and checklists to drive adoption of the available technology
  • Schedule a coffee chat with someone you’ve wanted to network with
  • Host a panel that can share information about the topic of choice, create opportunities to share and develop

Feeling Safe

Some companies are maintaining "business as usual" and still expect employees to be at the office/plant unless the government has restricted operations or employees feel unsafe coming to work

  • Engage your HR Partner to help discuss the importance of addressing anxiety and stress and how not dealing with it can harm. 
  • Discuss how people are coping before starting your conference call agenda  
  • Advocate for Employee Assistance Program resources or free telehealth resources

Leveraging your expertise

How to keeping OCM front & center?

Ways to create a niche expertise Ways to use downtime strategically

  • Schedule virtual lunches or coffee with someone you know, want to know, or want to know better
  • Host breaks/happy hours since can't meet face to face or travel to client.
  • Apply what you know about managing change to create or build upon an existing tool in a meaningful way
  • Identify ways to help clients go digital and sell those services
  • Learn more about available certifications (CCMP, Prosci, etc.)
  • Begin to self-study for certification exam
  • Consider the post-COVID 19 behaviors that should stay around and consider how to prepare to guide that change.
  • Watch on-demand webinars to keep up to date on how to apply your skillset (e.g. Tim Creasey – Aiming ADKAR at Today’s Change Challenges)
  • Develop your own workshop content

3.) CROWDSOURCED RESOURCES

Download a free WebEx account and tips for working remotely: 

Coronavirus HR Comms & Resources Guide includes: 

  • Coronavirus Response Plans
  •  Articles & Resources
  •  RIFs& Alternatives to Layoffs
  •  HR Technology Offering Discounts
  • Companies that are hiring

Leading Change & Supporting Employees

Bain & Company: Coronavirus: How to Be the Leader Your People Need Right Now

Applying DiSC® during these unprecedented times: Have you completed a DiSC Assessment? Does your company utilize DiSC? You can use what you have learned about DiSC® to help navigate how you manage people and adapt to new, virtual ways of working. DiSC® is a tool that can help you to predict how a person will act within certain environments, reinforce their strengths, and gain insight into how they operate under pressure.

Prosci: Resources for Crisis-Related ChangeCOVID-19 has required organizations everywhere to respond quickly to shifting conditions. At such a stressful time, it can be difficult to know where to focus your efforts. Although detailed assessments and plans won't help in situations that require a rapid response, the ADKAR Model is still the easiest, fastest way to plan a change.

Conference Call Bingo

HBR ARTICLE:  How to stay focused when working from home



For more information on the ACMP Global organization, visit their website at acmpglobal.org.

ACMP Atlanta is a 501(c)3 non-profit organization. Atlanta, Georgia, USA

Copyright ACMP Atlanta 2018


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